With parts of the world restarting after COVID-19, we are still seeing a steady, high volume of online orders. As a small, family run business, we are currently taking at least 2- 3 business days for orders to be fulfilled and transferred to the shipping service, but may take up to 5 business days during peak shopping days.
Upon arrival at the shipping service, we have been informed that standard orders may take up to 5-10 business days to arrive once shipped with standard shipping methods, but our observation is more of 3 to 7 business days. Holiday shipping seasons may take longer, so please plan accordingly, especially during the winter holiday season.
Expedited shipping does not apply to the 2 - 5 days processing time.
At this time, we are no longer shipping internationally with the exception of Canada. This may change without notice. If it does, the option, or lack of option, will be noted at checkout before you reach the payment section so that you can continue or back out of your purchase.
Thank you for your support and understanding.
the Alder & Alouette Team
Please feel free to get in touch with any questions, comments or suggestions by sending an email to firstname.lastname@example.org .