With parts of the world restarting after COVID-19, we are still seeing a steady, high volume of online orders. As a small, family run business, we are currently taking 2- 3 business days for orders to be fulfilled and transferred to the shipping destination but may take up to 5 business days during peak shopping seasons.
Upon arrival at the shipping destination, we have been informed that orders may take up to 8-10 business days to arrive once shipped with standard shipping methods during a regular season. Holiday shipping seasons may take longer so please plan accordingly, especially during the winter holiday season.
Expedited shipping does not apply to the 2- 5 days processing time.
At this time, we are only shipping to the United States, Canada and Australia. We apologize to our other International Customers and will resume shipping to these other regions as soon as we can.
Thank you for your support and understanding.
the Alder & Alouette Team
Please feel free to get in touch with any questions, comments or suggestions by sending an email to firstname.lastname@example.org .